Ruby Jassal Real Estate
Energy: Calm, positive, confident
Pace: Slow, unless the prospect is extremely dominant and wants to move quickly, then you can match their high speed, but be careful that that pace doesn't cause you to lose the alpha position.
Objective: Provide QUALITY Appointments & Transfers
Time Zone: EST
Industry: Real Estate
Script
Hi is this [lead name]? It's just [your name] giving you a call.
You filled out a form on Facebook wanting a list of homes
in the London & St. Thomas areas.
Have you already found a home or are you still interested in getting
our list?
Got it. I saw you were interested in our foreclosure lists. Are you wanting a foreclosure home or are you just wanting a good deal?
Notes:
When asking if they are looking for a foreclosure home or just a good deal:
Here they will almost always say they are looking for a good deal in which case you move on to the questions, if they still say just foreclosures say:
Please keep in mind, often foreclosure MUST sell for all cash, are you sure you can do that or are you open to looking at some great deals as well?
-- wait for a response to let them recollect --
Great! Do you have a couple minutes to answer a few quick questions so we can help you find what you are looking for?
-> go to qualifying questions
Key affirmative words to use: Cool, alright, ok, awesome, got it, gotcha
Closing Statement
So Thank you [INSERT LEAD NAME] for taking the time to answer my questions.
We actually have a few options available that look like a great fit for you! If you don’t mind I can actually transfer you over to an agent right now and they can get you going, it should only take 5 more minutes, is that OK?
If Yes:
Live transfer call, give [AGENT NAME] answers & then go back and log accurate notes right away!
I’m going to place you on a brief hold to transfer you to [AGENT NAME] and I’ll be right back. Is that okay?
If No:
Proceed below and book call:
No problem at all, do you have any available times this week to talk with an agent on the phone? Say tonight at 5pm or tomorrow at 12pm?
And What is the best contact Number, preferably your Cell Phone… Great and what is the best email for you?
-- When ending call --
Great, I'll pass all of this on to [AGENT NAME] right away! We look forward to speaking with you soon.
After call: book in person on calendar if need be and submit the form with the correct info. Double check for an typos/errors.
Frequently Asked Questions:
1. Can you sell land, manufactured homes etc.?
Yes, I can sell.
2. Can you only sell in X State?
Ontario, Canada.
3. Is there one specific area in X state that you work or can you go all over the state?
I prefer London, ON, and the 1-hour surrounding area, like St. Thomas, Woodstock, Kitchener, Waterloo, Cambridge, Thorndale, Lucan, Dorchester, Ilderton, Arva, etc.
4. Does the client have to sign a contract with you if they’re buying a home?
Yes, It is required.
5. How much do you charge? – (how you want us to answer this if asked)
My services are free to the buyers. I have to charge the Sellers.
6. How many years have you been in business?
21 Years.
7. Do you work with rentals?
No, I don’t prefer to work with the residential renters. I would like to work with the commercial leasing.
8. Do you work with rent to own agreements?
Yes, I can work on that if RTO clients have a minimum 5% down payment.
10. Do you work with buyers that don’t have social security number? – (People with the ITIN Number)
No, they have the Social Insurance number and permanent resident (PR) status in Canada.
11. Do you work with leads in Spanish/any other foreign languages?
Yes, Hindi & Punjabi
12. Do you work with repossessed properties? – (foreclosure)
Yes, of course.
13. Do you work with people that are retired and plan to buy a house with pension money?
Yes, if they qualify for buying.
14. What is the minimum qualifying credit score that you work with?